ISO 9001 certification is the all-encompassing solution to all your quality-related problems. This article focuses on the ISO 9001 certification and aims to answer your commonly asked queries.
What is ISO 9001 certification?
The institute of origin for the ISO 9001 certification is the International Organization for Standardization (ISO). ISO has created thousands of standards against which organisations can gain certification after undergoing an external audit. Of the many standards, ISO 9001 is the most popular, and we can bet that you have come across its logo on many products you love.
Organisations immensely love the ISO 9001 certificate because of its simplicity, effectiveness and potency.
The purpose of the ISO 9001 standard is to guide organisations to create an effective Quality Management System (QMS) that aids in creating consistency in the quality of goods and services and exceeding customer expectations.
The standard contains ten clauses, including introduction, scope, references and definitions, the context of organisation, leadership and commitment, planning for the QMS, support and resource management, operational planning and control, performance evaluation and continuous improvement.
Implementing these ten clauses into the business operations helps to build an ISO 9001-compliant QMS, and undergoing an external audit by an accredited certification body helps to achieve an ISO 9001 certificate.
What is a QMS?
QMS is a set of clearly defined work instructions that helps an organisation's procedures become quality-oriented. It utilises the seven quality management principles: leadership, customer focus, process approach, evidence-based decision-making, relationship management, performance evaluation and continual improvement.
An efficient ISO 9001-compliant QMS can impact the organisation's ability to meet and exceed customer requirements. A QMS aims to simplify business processes and integrate quality into all business activities so that quality can be aligned across the entire product/service life cycle. This is done by streamlining all processes, including document control, training and risk management.
On the iso 9001 documentation page, you can get more detailed information about qms and the necessary documents to receive ISO.
Benefits of ISO 9001
The benefit of implementing ISO 9001 recommendations and acquiring certification is that you achieve consistency across the entire life-cycle of your products or your services. Consequently, as your quality is maintained, you continue to meet your customers' expectations.
An added benefit of ISO 9001 is that it requires organisations to review all customer feedback and create systems to categorise customer complaints or requests. So you can identify new needs and create new products.
This ability to improve business opportunities is not limited to creating and facilitating new products or services. The ISO 9001 standard is based upon the Plan-Do-Check-Act (PDCA) cycle that urges organisations to constantly analyse and re-analyse their processes, thus, allowing them to identify areas of improvement or opportunities. Opportunities also come in the form of tenders, as ISO 9001 is a standard prerequisite to qualify for many public and private sector tenders.
Moreover, constant analysis allows business owners to capture an accurate snapshot of the organisation as they become more aware of how the processes flow and how the management system is reacting.
Regular analysis also allows managers to remove excess weight from the processes, helping them become leaner, more efficient and smoother.
In addition to all the benefits mentioned above, its marketing efforts get accelerated whenever an organisation gets any ISO certificate, especially ISO 9001.
Using the ISO 9001 logo makes your product appealing in the eyes of a customer who needs to learn about your brand. So, an excellent way to summarise the benefits of an ISO 9001 certificate is that it helps to increase your profits, make your brand more recognisable, gives you unshakeable credibility and helps you create a solid customer base.
ISO 9001 certification process
As you may have gathered from the above paragraphs, once you have implemented an ISO 9001-compliant QMS, you can approach an accredited certification body for an external assessment. To smooth the pre-external audit phase, many organisations hire an ISO 9001 consultant.
If you are worried about the cost of ISO certification, don't worry at all. On the iso 9001 certification cost article, you can read how to get a certificate with minimal cost in Australia. Reading this article can reduce the cost of obtaining ISO.
ISO 9001 consultant
An ISO 9001 consultant is a professional who is well-versed in the requirements of the ISO 9001 standard.
Their expertise is helpful to your organisation as they can guide you in the certification process by conducting an in-depth gap analysis highlighting the deficiencies in your existing management system.
Based on your individualised report, they can either suggest corrective actions to modify your processes or can help you build a new QMS by the recommendations of ISO 9001. Additionally, when your QMS encounters obstacles in their infancy, they troubleshoot and solve them. Moreover, an ISO 9001 consultant will tell you when your QMS is ready for an external audit and even help you draft an application to your selected certification body. If you are looking for an ISO 9001 consultant with a brilliant history, visit the ISO 9001 consultants page. ISO 9001 consultants can surprise you.
only one to get ISO 9001 certificate in Australia
ISO 9001 certificate focuses on enhancing the quality of your products and services and helps you consistently meet your customers' requirements.
An organisation can achieve certification by building a QMS utilising the ten clauses of the standard and undergoing an external audit.
The benefits of ISO 9001 are increased profits, brand recognition, unshakeable credibility and the creation of a solid customer base.
Contact us if you are looking for ISO 9001 certification in Australia. ISO 9001 consultants can get your ISO certification in less than three weeks. Call 61280056444 for more information. You are only one call away from receiving the certificate.